Testimonials

It has been a pleasure to do business with these lovely people
They were courteous, friendly, helpful and did everything they said they
Would do
We are very pleased with the vehicle we bought from them and have no hesitation in recommending them or using them again in the future

J Trudgett




i would highly recommend online van car and bus to anybody, from the moment we called up we were looked after by each member of staff, even to the point were they sourced me a local insurance broker, i felt they were very honest from the beginning letting me know any problems with the vehicle and what they would recommend i should do if they were buying the vehicle, i was able to take the van out for a good test drive, long enough to get a feel for the van, TMS never made me feel pressured to buy the vehicle. in the end i did by the van and they did more than asked getting it prepared and ready for me, i would highly recommend this company to anybody buying a vehicle and will be most certainly coming back here in the future

kind regards

jasper (nissan cabstar)

To: 'Steve Barratt'
Subject: RE: thank you

First class service ,I was looking for a second hand ,clean ,low mileage Toyota Twin cab ,Steve found me one ,sorted insurance out and even delivered it to us ,could not do better. Just the job .I hate buying cars Steve and his team made it a pleasure.
Many thanks
Richard
Ocean Rigging


Hi Debbie
I would like to say what a pleasure it was doing business with you yesterday , no pressure sales , very approachable, so helpful, to get me on the road, following my purchase. , Would definitely would recommend you to anyone , 1st class service , John Foster



DORSET ARTIFICIAL GRASS

Hi steve and team
Just a quick email to let you know how happy i am with the van it's brilliant also i would like to let you know the service you gave us was probably the best ive received when purchasing a van and ive purchased a few over the years i would highly recommend you and will defiantly be using you again in the future.

With thanks

Jason hiscocks

chris marshall; Wincanton
just wanted to say how happy we are with the vehicle, its a super little van.

Ali Mason;Bournemouth
bought our vw t5 from TMS and must say that we are absolutely delighted. it runs perfectly and is very quiet and exactly as described. many thanks to Steve and Debbie for your excellent hospitality and cups of coffee. i would definitely recommend them to anyone looking for a vehicle, many thanks.

Alan Park; Carlyle
im giving you some positive feedback more importantly i will recommend you to anyone who is looking for a van. i know your at the other end of the country but has been worth the journey down as the van and your customer services are spot on thanks once again, Alan.

Tom Davison;Leeds
The van is lovely, drives like a dream thank you for your hospitality, made the 16 hour round trip a lot more bearable.

Dan Weston; christchurch
bought my 3rd car from yourselves, a excellent customer services as always. a friendly personal service and would recommend you to any of my friends looking for a van or car.

Lee Barratt; Southbourne Bournemouth
purchased over 4 vehicles from tms over the past few years and has been pleased as always with the personal customer care received

Phil Dumbrell;Sussex
i can say that i am very pleased with the vehicle supplied by Steve at online vans.many thanks.

Langley Engineering;Dorset
purchased many vehicles from Steve and have been pleased with the service. many thanks.

moss of Cornwall; Cornwall
bought a merc not missed a beat and to be fair does look pretty i'll think you'll agree in the new clothes. picture taken in clovelly north Devon this evening.

Craig Benham;Southampton
first time buyer from Steve at online vans... very pleased with the van and it was exactly how he said, it was brilliant and would recommend and buy from him again, many thanks.

Bryan Herbage;Bournemouth
thanks for all the help you and your team did to mske the purchase of the ford transit,so easy and painless. i know where to go when i need another. the van drives smoothly a joy to be in.
wish you all the best in your business.

Roger cutler :New forest
highly recommend Steve and Debbie at onlinevans... made the tricky job of buying a new truck easy. Debbie makes a lovely cuppa too.

Safety first commercials; farnborough
really nice to find genuine people who i would not hesitate to deal with again. will definitely keep in touch with Steve and Debbie and hopefully do business with them again very soon. thanks to Steve and Debbie

Mark Haddock; Bournemouth
just purchased my first transit tipper from Steve and his team. told Steve what i was after and he delivered a great van exactly what i had asked for. no running round the country looking for a van, no lost work time either.many thanks Steve see you soon.

Marshall metal fabrications; somerset
we couldn't be happier with the van itself, and we would like to thank you again for all your help and hard work in acquiring the van.the service you provided was second to none especially driving to somerset to deliver the vehicle.

All clear drains; Christchurch
ordered my vehicle through Steve without seeing it first, only by photos. i wasn't disappointed when it arrived everything he said it would be, spot on. most impressed by the service we received from Steve, thank you.

James, ultra clean; Bournemouth
i highly recommend buying a van from Steve. he took the time to help me find the right van within my budget. arranging finance was made easy and provided excellent after service sales.

Mike tuc;Christchurch
i am fortunate to live near Steve and Debbie and so i was able to visit and discuss the requirement for my van. Steve went above and beyond to find my low mileage Nissan nv200. it turned out to be exactly as described and i have no hesitation in recommending them.

Neens and lee-Bournemouth;
Once again we have purchased a great vehicle and the fab service we received from online vans, no hassle we are over the moon. cheers to you both from lee and Nina.

Gareth from GH Rubber Solutions Gosport;
It was a pleasure to meet you both yesterday. Gareth is more than happy with the Van and my wife is pleased I did not charge it to the house account!!
As requested “I purchased the vehicle online without first viewing. The description of the van I received from Steve was 100% accurate. I have no hesitation is recommending Steve and his online company to anyone looking for a fair and honest transaction. “ Good luck with your move to Christchurch and I hope that 2016 is an excellent year for you, your family and business. I will ensure Gareth checks your site if and when he decides to upgrade his van.
King Regards.


.

All good thank you

Hello Steve All good thankyou, no problem, I’ll certainly have no hesitation In recommending your service In future, all the best. Regards to you and Deb bie Dave hulance

Dave Hulance

Thursday, 15th October 2020

Hello Steve and Debbie Thankyou For the Renault Master that I now use with my business. It was sourced very quickly for me once I gave all my requirements,  Steve made sure it was in tiptop condition when I took delivery even taking care of some small bodywork Issues. The vehicle has exceeded expectations and I’m grateful to All at TMS for a job well done. I will have no hesitation in referring others to Steve and the team. May thanks Dave (Renault Master MM35 Business)

Dave

Steve and Debbie are lovely, friendly and very helpful people. They were able to get me what I requested (I asked for a certain car) They got me a lovely car fo r our family that’s very easy to drive. Provided a good service. 🙂😀 x

Gabriella Foss

NISSAN QASHQAI

gabby dunn Sun, Oct 4, 8:15 PM (20 hours ago) to me I love my car !! Thanks you!! It has all the mod cons and even has park assist..... not sure how it wor ks yet. I find more and more things each day that I love with this car. Xx Sent from my iPhone

GABBY FOSS

Monday, 05th October 2020

Vauxhall Astra

Sold my van to TMS van and cars, Debbie made the process really easy and quick, while I was there Steve showed me a car he was selling, within 30mins it was in sured and mine. Thank you to everyone at TMS!! Excellent Service!! Highly Recommend.....

Paul Hollingsworth

Steve and Debbie were very professional and friendly when I sold my van, while I was there steve showed me a car that he was selling which was in good condition . 2 weeks later I'm still very happy, Thank You so much TMS!!!

Paul Hollingsworth

Vauxhall Combo

My partner mark recently bought a van from here, and I can honestly say he has had the most outstanding service and support the whole way through.would definite ly recommended 5*

Zoe

Saturday, 13th June 2020

Ford Ranger Wildtrak

The transaction with Steve and Debbie was so slick, it made the whole selling and buying experience a pleasure even in lockdown! They part exchanged my car and  I purchased a Ford Ranger which I am very happy with. The car was presented to me in immaculate condition and was everything I was promised. I would certainly do business with them again and recommend them to friends.

Graham Brewer

Wednesday, 03rd June 2020

RANGER RAPTOR

From my 1st enquiry to the day of collection I have nothing but praise for Steve, Debbie & Mike. All of my questions were answered honestly and promptly. They  built The Beast (Raptor Ranger) to my exact spec, keeping me updated on the progress. They gave me a good part exchange on my old vehicle. The car was ready for me to collect when they said it would be and even helped me to tax it before I drove it home. I will definitely use them again and have no hesitation in recommending them, a great family business with genuine friendly Customer care. Thank you very much, Michelle.

Michelle

Tuesday, 10th March 2020

VW Transporter Conversion

What more can I say other than purely amazing in every way! Upon first meeting Steve, Debbie and Mike I knew that these were the guys to convert my van to a cam per. From the listening and discussing what I needed that would work for me and my family to the execution and final finish was a pleasure. It was great with these guys creating a forever holiday van for my young family as I felt involved and my choices adhered to and respected. A lot of converters in the area are “take it or lump it” but the flexibility of Onlinevancarandbus was really what drew me to them and wow did they deliver! Everyone working there is the peak of professional and just lovely people too. Could not recommend enough! Thank you team!

Benjamin Moore

Saturday, 29th February 2020

Absolutely delighted with the van we purchased from TMS. Steve and Debbie made us feel very welcome and went above and beyond to make sure the transaction went  smoothly. Would have no hesitation in buying another vehicle from TMS and would certainly recommend them to others. Thank you so much Steve and Debbie.

Mike & Dee Gilbert

So I chose a car I thought would be good for work from auto trader and turned up to view it at this smallish showroom. The moment me and the other half walked i n we were greeted by a friendly couple who made us feel welcome from the off. No hard sale and super easy to negotiate with. A fair price was agreed with no fuss. They even put a couple of things right after I rang them in the week before picking the car up. Super helpful and super friendly. On the day I picked the car up I was helped with the tax and sorting out the logbook (V5). It was honestly a real pleasure buying a car from them. I would definitely recommend them to anyone. And yes, the coffee was very nice.

Trev Fisher

We recently purchased a Ford transit custom van from Steve & Debbie. We had been after one for so long and are absolutely delighted with it. The service given b y both of them. Is second to none, friendly, welcoming and so helpful in assisting us with purchasing the van of our dreams. Amazing experience, we were made so welcome and so we're our children. Can't rate them highly enough. If you're after a van this is the place to go!

Joanne Scates

We were met today by a very informative, friendly and helpful couple.. We came away with the vehicle we wanted in no time at all.. Would definitely recommend  visiting this car show room to anyone interested in a quick and professional sale. 👍😃⭐️⭐️⭐️⭐️⭐️

Jane uk

Loved doing business with Steve and Debbie, from talking on the phone to the moment we met I felt completely comfortable and at no point felt any pressure, Ver y informative and knowledgeable about the van I was looking at and then bought, would be very happy to do business again in the future Thank you so much x Brian McCrossan

Brian McCrossan

From the moment I arrived, Steve made me feel comfortable, didn’t try to sell me anything just answered all the questions I asked, Really got to say it was a  pleasure doing business with them and his wife Debbie is a Gem, can’t see my 2 sons going anywhere else. Thank you so much xx

Brian McCrossan

I was recommended to here by a friend... wow, I can honestly say I have never been treated so well or professionally by any other company within this trade. I p urchased from them immediately and look forward to the continuing relationship. Thoroughly recommend.

ANDY OC

Very relaxed easy going place to get a new vehicle great friendly staff made the purchase of my new van a pleasure, no pressure sales here, well worth a visit  if your in the market for a new motor and comes with a top warranty thanks a lot guys will be seeing you again in the future.

Steve symes carpentry

The service is the best by far I have had from a showroom . I have had a number of vans at a great price from this business I highly recommend them They make  you feel like family .

Jamie Parry

I would highly recommend anyone wishing to purchase a vehicle to use this company. They are very professional and friendly not pushy as so many other vehicle s ales are. It has been an absolute pleasure to purchase our lovely van from them.

Darren Sharp

Purchased a quality car & received outstanding service from a lovely family run business. Impressive selection of quality vehicles on-site. No hesitation in rec ommending - 5* all the way.

Mark Chatfield

Very professional service, I travelled 170 miles after paying a deposit for a van and it was exactly as described, I would definitely use them again in the futu re.

Electrical Contractors Wales

Very helpful and very friendly who go above and beyond to provide a service that I personally could not fault. Thanks guys 

Mike Jones

By far the best experience I have had buying a van. Their customers service is brilliant. Nothing was too much and every member of staff were super polite and h elpful. No doubt next time I come to getting a new vehicle I would look no further than online Van's and cars. Thanks a lot !!

Karl Bateman

I've just bought a van from this company. The service was first class. Friendly and professional. Really pleased with the van. Would definitely recommend. 

Sandra Barritt

We have recently bought a car from this charming family. They looked after us so well. Nothing was too much trouble. Steve kept me well informed so that it wasn 't sold before we got there . They were able to do the part exchange there and then ( even the tax )so we didn't have to make a second journey to pick it up. We met nearly all the family and felt part of it too. It's so lovely dealing with them at such a stressful time as changing a car. They even checked in with us a couple days later. Excellent service and will definitely be using them in the future.

Katherine Maw

It was a pleasure to have purchased from an honest salesman or should I say team , this is how a family business should be run . Mike was very honest from the f irst time we spoke over the phone in which I purchased without viewing , it’s nice to know you can still trust people on first judgement. Great vehicle so far and would not hesitate on purchasing another in the future.

Lee Mullen

Excellent level of service given throughout my entire visit. Honest and open valuations for P/A and the same for sales. No hard sell. Would highly recommended!  Very happy indeed.

James Green

Very happy with the service I've received, very helpful and kind couple, family run business and they know what they are talking about, would recommend to anyon e wanting a car or van, 5 star every time.

Mike Grigg

Lovely family run dealership. Personal and professional, can't fault them. Would recommend 

Shane Ward

Steve and Debbie were nothing but helpful and friendly from the start. Generous with the deal they put together for us and the van we purchased was top quality,  high spec and yet within our budget. The communication between us was helpful and yet not pushy, really friendly people who helped with all aspects of the sale even entertaining our 6 year old . The coffee was amazing as well 👌. Many thanks guys

David Cutter

 

Jason

Lovely service and very happy customer 

Emma Probyn BoutiQue Hair & Beauty

we couldn't be happier with the van itself, and we would like to thank you again for all your help and hard work in acquiring the van.the service you provided w as second to none especially driving to somerset to deliver the vehicle.

Marshall metal fabrications: somerset

I recently required a vehicle with a very specific spec. Having to make a swift decision over the phone and place a deposit, and travel from London to Christchu rch, Steve said I wouldn’t be disappointed. He was spot on, the vehicle was better than described, and I could not have met a more polite, friendly bunch of people. Even picked me up from the station, and gave me a jacket to protect me from the inclement weather! 5 stars all round, and the vehicle was a dream to make the 3.5hour journey home. Will always recommend TMS group in the future. Dan

Dan.J

Message: I bought a Nissan quashqui from this garage which is absolutely amazing! I would definitely recommend buying a vehicle from this garage, Steve and Debb ie made this process quick and very easy.

lynn rudman

A great experience all around. Steve went out of his way to get the perfect van for me and the whole process was smooth and professional. 

David Tate

Andy Brown 6 days ago Superb family run dealership, who were a pleasure to deal with, and couldn't have been anymore helpful at any point durin g the purchase of my new van. I live 195 miles away from this place so needed to do the deal in one visit - Steve offered a part-ex deal based on photos of my old van and didn't quibble when I arrived on site, and Debbie got the finance sorted before hand so there was no hanging about once we'd done the deal. These guys could teach every single main dealer in the country a thing or two! Wouldn't hesitate to use them again despite the distance involved Thanks Steve, Debbie and Mike for all your help, it was an absolute pleasure doing business!

Andy brown

Craig walker review I recently bought a Ford Ranger Wildtrak from TMS Group. Experience was very good right from the first phone call. I dragged my wife  and 2 young kids out to Ringwood to view the truck and we were very much welcomed by Steve & Debbie. They have great offices with lots of toys to keep the kids entertained. The vehicle was well described with good photos, Steve was low-pressure and very helpful. I bought the vehicle and picked it up a week later where we were as equally welcomed. All in all a very good truck-buying experience, would highly recommend and will return for future vehicles.

craig walker

5 out of 5 stars - Excellent service, no pressure at all & everything went very smoothly. 

nefin gibbard

Hi, all at online van car and bus. Thanks again for the excellent service I received when buying my first van. It was a perfect, stress free experience.  The van was just right for me and my family. See you again for my next van.

Jamie davy

Steve, Please see below Testimonial as promised. “Buying a vehicle can be a nerve racking time, buying long distance can be even worse! – But not wi th onlinevancarandbus.com. From the first initial email to final cup of tea when handing over the documents, Steve and Deb put your mind at ease every step of the way. Steve has almost endless patients and answered numerous questions, provided extra photos and even went clambering around the vehicle on a Sunday with a tape measure to ensure that it was exactly what I wanted. I couldn’t fault him, the vehicle is in tip top condition and is everything that it was advertised to be, the price was fair and Steve was totally transparent and flexible with the T&C’s, deposits and even secured new windows for me, all ready and shiny for collection. I got a good deal and I am totally delighted with my purchase. I would whole heartedly recommend onlinevancarandbus.com, and I wouldn’t think twice about using them again. Kind regards Jim

Jim Hancock

Many thanks for the great service we had from the guys, yet again a lovely car supplied by you.cheers guys, 5 star!!  

Lee Barratt

Well what can i say about this family run buisness they are the best in everyway just got my second van from steve and they are all like family to me now there  honest and so careing in your needs.thankyou so much steve deb mike xxx

Paul thomas

I run a business draining vehicles when people put the wrong fuel in there cars and my van broken down on Friday and it wasn't cost effective to repair it an d I was really Desperate to get back on the road asap because I'm self employed and losing work without a van I phoned around looking for a van on Friday and phoned Steve he really went out his way to help me get back on the road he sorted me out with my transit custom I'm now back working really happy with the service they provide and would recommend them to anyone

Luke Richards

Purchased a second vehicle from Steve and his family. Great honest service and the Caddy I just purchased i trusted Steve to buy for me without even seeing it.  Paid in full then collected. looked like new on a 64 plate and was very happy. Thanks again Steve and family

Ross-Read Carpentry

i have waited a few days until writing this just to make sure the van i have brought is as good as it was sold to me as ... all i can say is it has hit all the  marks i require of it and more . i found a van on gumtree from this company and from the first contact until the final sale i have to say customer service is some of the best i have seen , not pushy and allowed me time to make informed decisions and the input from the company was amazing i really could not recommend this company highly enough , it a definitely 10/10 for me . thank you to all

Richard Bolton

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